Serbia at Your Fingertips – Digital Transformation for Development

About the Project:

Serbia, as an EU candidate-country, has a key goal of joining the EU and its single (digital) market. To achieve this vision, it is necessary to strengthen the capacities of Serbian economy and administration. Digital transformation is  high on government's agenda and  Serbia is aiming to  rapidy deploy  costeffective, secure and citizen-centric  e-services and coordinate implementation of ICT policies. The goal of the project is to prepare and support Serbian public administration and the economy for digital transformation, enabling the Government of Serbia to provide by 2020 more transparency and accountable digital services that meet the expectations of citizens and the needs of the economy.


  • Effective coordination and implementation of the government’s digital strategy by strengthened Office for IT and e-Government;
  • Established ICT platforms for provision of userfocused, accessible and inclusivee services;
  • Improved e-services based on user feedback and engagement with key stakeholders;
  • Supported growth of the IT, innovative and creative industries in line with goverment agendas;
  • Improved ICT infrastructure to support digital transformation of the public administration
  • Support to development of the Government Data Centre

Download a short summary of the project.



Project start date:

October 2017

Estimated end date:

March 2022

Focus area:

  • eradicate poverty in all its forms and dimensions
  • accelerate structural transformations
  • Project office:

    UNDP in Serbia

    Implementing partner:

    SRB-Office for IT&E-government

    Full project information  

    Funding Support by

    Donor name

  • Government Of Serbia
  • Department For International Development (dfid)
  • United Nations Development Pro
  • Amount contributed


    Delivery in previous fiscal year

    2021 $2,209,194

    2020 $2,438,411

    2019 $3,174,853

    2018 $1,927,068

    2017 $64,411

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